Prescribers see where their patients stand and order without a fax. Patients see where their prescription is and pay for it themselves. You decide how much each of them sees.
Practices order from you the same way they already order from the specialty pharmacies they use, which is the reason referrals go there instead of to you. No fax round trip, no chasing a page that never came through.
A practice looks up any patient they sent you and sees where the authorization, the fill and the shipment stand. When you need something back from them, a lab value or a note, the request is sitting in the same view, so it comes back in hours instead of a week of voicemails.
Authorization, fill progress and shipment are already on their phone, so the answer is there before anyone reaches for the handset. Every one of those calls your team does not take is a call they can spend on something clinical.
Invoice, delivery date, consent forms and questionnaires all handled by the patient in a browser, with nothing to download. Your team is not walking someone through a payment over the phone or posting a form out to be signed.
Visibility is yours to set checkpoint by checkpoint, so a patient never sees an unfinished invoice and a provider never sees a review still in progress. What reaches them is what you meant to reach them.
